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Can an Uber Driver See the Destination Before Accepting a Job?

A happy face expression of an uber customer while using his phone.

Driving for Uber is not only a great way to earn a living or a bit of extra cash on the side, but it provides plenty of opportunities to get to know people from all walks of life.

As an Uber driver, you will get to transport passengers while also having plenty of new sights and destinations to take in all around you. If you are thinking of becoming an Uber driver, you may be wondering if Uber drivers have the capability of seeing their final destination before picking up and accepting a job.

Unfortunately, while the state of California briefly allowed drivers to see passenger destinations, the feature is not available globally. Uber drivers are no longer permitted to see the destination of passengers prior to accepting the pickup.

Why can’t an Uber driver see the destination before accepting a job?

Uber once allowed Uber drivers in the state of California the ability to see their passenger’s destination before picking up and accepting a job in 2021. However, this change to the app was short-lived, as it is no longer possible for any Uber drivers to see the final destination of a ride they accept.

Will Uber bring back the feature to see a passenger’s destination any time soon?

Woman talking to an uber taxi driver in a bad weather.

While there has not been an official announcement from Uber, many Uber drivers are becoming increasingly demanding over the desire to see the final destination of a trip before accepting a job.

What if the ride request I accept is too far?

It is possible to cancel the acceptance of a passenger you have chosen to pick up if the final destination that appears is too far out of your preferred driving range. Keep in mind that this may impact your overall standing with Uber or Uber Eats as a driver, especially if you are a brand new driver just getting adjusted to the Uber app system.

How do I maximize my earnings if I cannot see the destination of a passenger before picking them up?

Photo of a car interior with a blurred view.

The best way to maximize your earnings as an Uber driver is to become familiar with surge times while also becoming well-versed in the map and layout of your local city. Driving in local cities during weekends and surges can significantly boost your overall income while also providing you with nearby drop-offs, which can ultimately result in more jobs and pickups altogether.

Some tips to help maximize earnings when you are just getting started and acquainted with Uber or Uber Eats as a driver include:

  • Arriving on time or even before a set time
  • Keeping your car well-maintained and clean at all times
  • Providing your passengers with water, mints, snacks, and phone chargers upon request
  • Asking your passengers if they prefer a specific type of music or if they prefer to drive in peace and quiet
  • Respecting your passenger’s wishes while driving them to their final destination
  • Use the Uber map that is available in-app to become familiar with the areas and regions you intend to drive around in. You can also use the in-app map to track surge fares and increased pricing in real-time.

Do I have to accept rides that Uber sends to me through the app?

E-hailing driver taking order from customer.

No, you do not need to accept all of the rides that appear in front of you on your app or that Uber presents to you. However, if Uber sends you a passenger or job to pick up directly and you ignore or refuse the request, this will impact your Uber acceptance rate.

What is the Uber acceptance rate for Uber drivers?

The Uber acceptance rate is the rate or percentage at which you accept passengers and fares or pickup jobs, whether you are driving for UberX or if you are driving for Uber Eats. With both platforms and services, Uber expects that all drivers keep their acceptance rate at 85% or higher.

This means that those who reject more than 15% of the direct requests for pickups sent by Uber are at risk of losing their ability to drive for Uber.

Is there a limit to the number of rides I can cancel as an Uber driver?

Portrait of Asian male driver rejecting a customer.

While you have the option to cancel any rides you do not want to pick up or complete, Uber recommends that drivers do not cancel more than 4% of their total fares.

This can be challenging if you are just getting started with Uber. For those who are getting started with Uber for the first time, it is best to stick to city areas and locations that you are comfortable with driving in to prevent rides that you prefer to cancel instead.

If a passenger cancels, will I be affected as an Uber driver?

While this is not always the case, some Uber drivers report missing out on future potential calls or opportunities shortly after a passenger cancels their request or fare altogether.

This is not always the case, but the Uber system algorithm may slow your ability to find another pickup for a short period of time after experiencing a cancellation, even if the cancelation is not initiated from your end.

What happens if I reject or cancel too many rides?

This will depend on how long you have been driving for Uber as well as the total number of ride fares you have completed. If you have completed hundreds or even thousands of trips and your cancellation percentage is a bit over 4%, you may be warned or informed that this is problematic.

However, if you are just starting out as a driver for Uber and your cancellation rate quickly climbs above 4%, you may be let go and your driving privileges may be revoked from the Uber app.

How do I find new riders to pick up and transport?

Once you have an active Uber driver account and your vehicle is registered with the service, you can begin picking up passengers by launching your Uber app and choosing which passenger you would like to transport. Once you open your Uber app, select a nearby passenger to inform them that you are on your way.

How do I know if I am picking up the right passenger?

Happy taxi driver transporting a couple of passengers.

The Uber app is designed to help both passengers and drivers to verify one another before the ride begins. Once you arrive, the passenger in your Uber car can verify that you are the driver they are waiting for and vice versa even before you begin transporting them.

Is it safe to drive for Uber?

Latin woman with blond hair climbs into the car.

Yes, in most instances, it is safe to drive for Uber. Those who are concerned for their safety when picking up passengers have installed dashcams, in-vehicle cameras, and dividers in between both the front and back seats of the vehicle.

Driving for Uber as an Uber driver typically involves the same level of risk as driving a taxi in the same area or region, depending on where you intend to work and drive.

As with any position that involves working with strangers or transporting passengers, it is essential to choose locations you work and drive in wisely based on surrounding crime rates and local statistics throughout your home state. The more familiar you are with where you drive as an Uber driver, the less likely you are to encounter trouble or potential danger.

How can I improve my ratings from passengers?

As an Uber driver, providing a clean and pleasant driving experience is essential. Offering additional snacks, USB ports, phone chargers, and other amenities are also a nice touch while transporting passengers.

You can also ask your passengers to leave you a rating before they exit the vehicle to encourage them to leave feedback before forgetting, especially after a notably pleasant driving experience.

Can I rate the passengers I transport?

Yes, all Uber drivers have the ability to rate their passengers once the ride and transportation have been completed. Rating the passengers you pick up is helpful to remain an engaged Uber driver and member of the community. Additionally, the ability to leave a rating for the passenger you transport is also helpful if you are dealing with a rude or unruly passenger.

Providing a passenger rating can help Uber to determine if a passenger is safe and well-suited to travel in another Uber in the future.